Returns Policy

At FortPro.com, we strive to ensure your complete satisfaction with every purchase. Please review our return policy for detailed information on returns and refunds.

Conditions for Returns

We consider all sales final unless one of the following conditions applies:

• The part is defective.
• The part is different from what was ordered.
• The part was damaged during shipping.

Refund Process

Refunds will be issued in the same manner as the original payment method and will be processed under the customer’s name.

Return Requirements

• Returns must be made in their original packaging.
• Returned parts must be in new, saleable condition.

Return Authorization

Customers must contact us to obtain authorization for the return and to determine if the return qualifies.

Return Timeframes and Fees

• Returns will not be accepted after 30 days from the date of purchase.
• For returns made after 30 days, a 20% restocking fee will apply.
• For returns made after one year, a 25% restocking fee will apply.

Contact Information

If you need to initiate a return or have any questions regarding our return policy, please contact us at info@fortpro.com.